Manhattan
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Use our Trial Period to see how we can bring your tech support costs down, give our pro-active maintenance plan a try and let us be the single point of contact for all of your Tech support needs.
There are many needs in our day to day lives but one thing is for certain, you need your computer network working at all times in order to run your business all day, every day. Tech Support Manhattan will create a custom network and Tech support plan just for your needs, so you can have all the great service and support that you need at one low price.
Server Tech Support By running server updates and maintenance on a regular basis and checking server logs, we are able to keep your server in excellent condition to create a stable and reliable network environment. We offer a FREE Alert Monitoring Service to let us know when a server may be having difficulties to ensure rapid response time and immediate resolution. On site, at your office, server maintenance is key to keep your server updated and running smooth. Windows Server 2000 / 2003 / 2008 Microsoft SBS Small Business Server 2003 / 2008 Linux MAC
MAC Tech Support We have experienced MAC technicians who can assist with your laptop, connection to a Windows network, or Xserve server. Many applications previously only available to Windows users can now be accessed via a MAC through new connectivity and software methods.
Desktop Tech Support We will customize a plan to provide a mixture of Onsite Scheduled Support at a discount rate, Onsite Break Fix tech Support, Network Emergency Rapid Response Tech Support, Computer Consulting and Remote Access Tech Support. This will enable us to to assist your computer users in the quickest and most effective manner.
Remote Tech Support Some tech support can be done quicker and more cost effectively in a secure and managed remote tech support session. This support will be part of the overall tech support plan in addition to onsite visits. This can be done for Windows and MAC.
24 x 7 Network Emergency Hotline (877) 467-4989 is our Network Emergency Rapid Response Tech Support Manhattan Hotline. Calling this phone number will ensure that we can help you immediately. A rotating tech consultant handles management of support calls at off hours and weekends to ensure that you are properly covered.
Outsourced Tech Support Providing service as single one-stop managed Tech support vendor through a custom created tech support schedule. An outsourced, reliable and tech capable tech team will reduce the headaches associated with being responsible for the ongoing IT consulting and maintenance that comes with having a computer network.
New Network Design and Installation Designing a new network is a critical task whose impact will be felt throughout the usage of the network. A solid foundation is made of selecting the proper hardware, software, data backup providers as well as tech support vendors. Tech Support Manhattan has assisted in planning, installing and maintaining over 200 computer networks during the past 6 years. These networks range in size from a 6 person office with a single server and basic data backup plan on an on call break fix tech support plan to a company with 4 locations throughout the world, secure VPN connectivity tying all users together with 15 servers, Full Time Outsourced Tech Support, and Business Continuity and Disaster Recovery plan to ensure all services are always available. Custom design is the only way to ensure that your specific company needs are met.
New Office Technology Setup We are the rare one stop tech shop, that can manage not only your computer network tech support needs, but also the network and voice cabling design and installation, server room and conference room design, VOIP (Voice Over IP) phone system installation and support, Email Continuity and Accessibility throughout the office relocation, and many other services.
Network and Internet Security Ensuring the security of your network will maintain the integrity, safety, and availability of your company's data and stability of the network environment. A combination of software and hardware solutions are available to customize proper solution to meet your needs. Microsoft, Cisco Systems, Trend and Symantec offer Security Solutions to manage the security of your network and data including:
Anti-Virus
Anti-Spam
Intrusion Detection
Firewall Network Security
Wireless Network Access through secure channels
VPN secure access for remote access for users and support personnel
Laptop Data Security and Backup
Data Backup and Protection A proper data backup and protection plan includes having an On Site as well as an Off Site Data Backup. Multiple rotations allow various points in time from which to be able to restore data from. A Single External hard drive, with all your data, right next to the server is not a backup plan, but rather a roll of the dice.
Business Continuity Besides data backup and protection, if you have all of your data protected but your server motherboard gets and electric surge or just hardware issue and dies, you still cannot access your data until the network is back up. Tech Support Manhattan has a data center space in a redundant facility where we provide many cost effective services for our clientele to ensure that they have the setup for any Disaster Recovery / Business Continuity plan they need implemented.
Wired and Wireless Networks Wired networks are still the standard because of ease of use, stability and need for cabling for phones as well. Today however, you can also create a secure wireless network to augment, or replace parts of your wired network. This is often the perfect solution for conference rooms, and creating a separate secure wireless network for company guests to access.
Manhattan
Manhattan will create a custom network and Tech support plan just for your needs, so you can have all the great service and support that you need at one low price.
